Profile
Strategic and forward-thinking IT professional who brings extensive experience supporting, configuring, and optimizing enterprise systems and financial platforms. Highly skilled at translating business and operational requirements into technical solutions while providing application support, collaborating with developers, and contributing to software development initiatives. Demonstrated ability to lead system implementations, manage integrations, conduct SIT and UAT, and troubleshoot issues.
Core Proficiencies
Detail Oriented | System Architecture/Configuration | Tier 2/3 Application Support | Issue Resolution & Debugging | Project Management | Cross-Functional Collaboration | Continuous Improvement | Requirements Gathering | System Integrations | Stakeholder Engagement | Jira | Critical Thinking | SIT & UAT Validation
Work Experience
Senior IT Applications Analyst
2025 - Present
Vail Resorts; Broomfield, CO (Remote)
Served as a senior liaison between finance operations and enterprise technology, driving delivery of complex application initiatives within a highly controlled ERP environment. This role focused on ensuring platform reliability, aligning evolving business needs with scalable system capabilities, and maintaining strong governance over financial processes. Known for balancing strategic planning with hands-on problem solving, the position played a key role in strengthening system adoption, improving operational continuity, and supporting the long-term stability of integrated finance and procurement ecosystems.
- Directed end-to-end delivery of finance technology initiatives and oversaw activities from business requirements definition through deployment, stabilization, and post-implementation support.
- Coordinated multiple concurrent efforts spanning system upgrades, functional enhancements, and live production support while maintaining alignment with operational priorities and compliance expectations.
- Translated finance and procurement business needs into actionable system designs by partnering closely with stakeholders to define functional and technical requirements.
- Configured and refined application functionality to ensure consistency with internal controls and regulatory frameworks, including SOX-related considerations.
- Executed structured SQL analysis to validate transactional data, reconcile discrepancies, and support investigation of system-related issues across integrated platforms.
- Collaborated with internal teams and external vendors to maintain and enhance integrations connecting PeopleSoft Financials, Coupa, and additional enterprise systems.
Procure-to-Pay (P2P) Partner
2024 to 2025
Designer Brands; Columbus, OH (Remote)
Functioned as a critical operational bridge between business users and enterprise procurement technology, supporting efficient transaction processing and helping maintain consistency across organizational workflows. The role emphasized collaboration, responsiveness, and proactive problem identification to keep procure-to-pay activities running smoothly. By combining process awareness with strong stakeholder communication, this position contributed to improving user confidence in procurement systems while supporting broader transformation efforts tied to ERP modernization.
- Supported execution of procure-to-pay operations by ensuring system processes functioned across business divisions.
- Resolved accounts payable, associate, and vendor inquiries through detailed analysis of process flows, system outputs, and underlying transactional data.
- Analyzed reports to proactively identify discrepancies and prevent downstream processing issues within the P2P lifecycle.
- Partnered with stakeholders to align procurement system usage with policies, workflows, and operational expectations.
Workday Spend/Procurement Functional Lead
2023 to 2023
University of Arkansas System; Fayetteville, AR (Remote)
Provided strategic functional leadership for an enterprise Workday environment, shaping procurement processes that supported institutional objectives and evolving operational needs. This role combined platform governance with cross-functional collaboration to ensure the system remained aligned with organizational growth and best practices. Acting as a trusted subject matter expert, the position influenced adoption strategies, strengthened process consistency, and helped drive continuous improvement across procurement operations through thoughtful configuration and user engagement.
- Led functional ownership of the Workday Spend and Procurement platform, including configuring business processes supporting purchasing, inventory, expenses, suppliers, credit cards, and contracts.
- Designed end-to-end procurement workflows within Workday to ensure accurate system behavior aligned with institutional and operational requirements.
- Conducted testing of configuration changes to identify risks, validate outcomes, and safeguard platform stability prior to release.
- Coordinated integrations, punch-outs, and reporting solutions by working closely with cross-functional Workday teams to ensure accurate data exchange.
- Engaged end users through recurring working sessions to gather feedback, address concerns, and support system adoption across stakeholder groups.
- Resolved Jira service desk issues while implementing targeted improvements that enhanced system usability and performance.
Procurement Analyst
2013 to 2023
Ohio CAT; Broadview Heights, OH
Supported enterprise finance and procurement technology initiatives by helping organizations transition to modernized systems and more efficient digital workflows. The role blended system implementation support with end-user enablement, emphasizing clear documentation, knowledge sharing, and collaboration across departments. By focusing on usability, process clarity, and coordinated delivery of technical solutions, this position contributed to improving operational efficiency and strengthening the organization's overall application landscape.
- Implemented and configured Unit4 CODA and Emburse T&E solutions to support procurement, finance, and travel operations across the organization.
- Developed a comprehensive user enablement library consisting of training videos, written instructions, quick reference materials, and process documentation.
- Maintained the Procurement Department SharePoint environment to ensure easy access to self-service resources.
- Administered the vendor registration web portal and streamlined onboarding workflows while ensuring compliance with internal registration requirements.
- Managed procurement support requests through the KACE Systems Management Appliance with a focus on improving visibility and coordination of issue resolution efforts.
- Designed and delivered ERP and accounting process training across company locations to enable consistent system adoption and knowledge transfer.
- Coordinated integration efforts between internal IT teams and external consulting partners to support successful delivery of system enhancements.
Technical Expertise
- Web Development & Frontend: HTML, CSS, JavaScript
- Database & Backend: SQL, Relational Databases, Python
- Integration & Platform Support: Postman, APIs, Active batch Flat-File Integrations, cXML Punch-Out Integrations
- Tools & Platforms: Jira Service Desk, Git, GitHub, VS Code, Lucidchart, Figma
- Enterprise ERP & Financial Systems: Coupa, PeopleSoft Financials, Workday, Oracle Fusion ERP, Unit4 CODA
Education
Kent State University - Kent, OH
Bachelor of Science in Business Administration
Cuyahoga Community College - Cleveland, OH
Cleveland Codes Software Developers Academy